Privacy Policy

1. Introduction

EarthWatch (“we”, “us”, or “our”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website at www.earthwatch.us (the “Site”) or when you contact us through our enquiry forms. By using the Site, you consent to the practices described in this policy.

2. Information We Collect

We may collect and process the following personal information when you choose to share it with us:

• Contact details such as your first name, last name, email address, and phone number.
• Company name, country, and industry sector.
• The service area you are interested in and any details you provide about your project or sustainability goals in your message.
• Technical data automatically collected when you visit the Site, including IP address, browser type, device information, and pages visited.

3. How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your enquiries and provide the information, services, or support you request.
• To understand your sustainability objectives and tailor our communications accordingly.
• To improve the content, functionality, and performance of our website.
• To comply with applicable legal, regulatory, and accounting obligations.

4. Legal Basis for Processing

We process your personal information on the basis of your consent when you submit a contact form, and on the basis of our legitimate interests in operating and improving our business and website. You may withdraw your consent at any time by contacting us at info [at] earthwatch.us.

5. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information with trusted service providers who support our operations (such as hosting and email delivery), and only to the extent necessary to provide those services. We may also disclose information where required by law or to protect our rights and property.

6. Data Retention

We retain your personal information only for as long as is necessary to fulfil the purposes for which it was collected, including any legal, accounting, or reporting requirements. Contact submissions are retained to allow us to respond to and follow up on your enquiry.

7. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, loss, misuse, or alteration. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

8. Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you.
• Request correction of inaccurate or incomplete information.
• Request deletion of your personal information.
• Withdraw consent to processing at any time.
• Object to or restrict certain processing of your information.

To exercise any of these rights, please contact us at info [at] earthwatch.us.

9. Cookies

Our website may use cookies and similar technologies to enhance your browsing experience and analyze site traffic. You can control or disable cookies through your browser settings; however, doing so may affect some features of the Site.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites, and we encourage you to review their privacy policies before providing any personal information.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

• Email: info [at] earthwatch.us
• USA: 5765 Burke Centre Parkway, Burke, VA 22015, US
• Dubai: 82 Barsha Heights, Dubai, United Arab Emirates
• Jordan: 11941 Al-Jubaiha, Amman, Jordan